Privacy Policy
At Spartan Quip, we are dedicated to protecting the privacy and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your personal data in accordance with Australian privacy laws. We believe in transparency and want to ensure that our customers are fully informed about how their information is handled when engaging with our company.
- Collection of Information
We collect personal information when you interact with us, whether you’re making an inquiry, placing an order, or signing up for updates. The types of personal information we may collect include, but are not limited to, your name, email address, phone number, mailing address, payment information, and other details necessary to complete your order or service request.
We may also collect non-personal information such as your IP address, browser type, and browsing patterns on our website. This data is used to enhance your browsing experience and improve our services.
- Use of Information
The personal information we collect is used for the following purposes:
- To process and fulfill orders for trailers, tippers, and other products or services.
- To respond to inquiries and provide support for product-related questions or aftersales services.
- To send relevant communications, including product updates, newsletters, promotions, and other marketing materials (you may opt-out of these communications at any time).
- To improve the functionality of our website, products, and services.
- To contact you regarding maintenance, servicing, or warranty support for products purchased from us.
We do not use personal information for any purpose other than those outlined in this policy, and all communications will be directly related to the products or services you have requested or purchased.
- Disclosure of Information
We respect your privacy and will not sell or rent your personal information to third parties. However, we may share your personal data with trusted third-party service providers or business partners who assist us in operating our website, fulfilling orders, or providing services. These third parties are bound by strict confidentiality agreements to protect your information.
In addition, we may disclose your personal information when required to do so by law or when we believe that such action is necessary to comply with a legal obligation, protect our rights, or ensure the safety of our customers or the public.
- Data Security
We take the security of your personal information seriously. Spartan Quip employs industry-standard security measures to safeguard your personal data from unauthorized access, alteration, or destruction. Our website uses SSL (Secure Socket Layer) encryption to protect sensitive information such as payment details during transmission.
While we strive to protect your information, please note that no method of transmission over the Internet or electronic storage is 100% secure. However, we are committed to taking reasonable steps to ensure your data remains protected.
- Access, Correction, and Deletion
You have the right to access the personal information we hold about you. If you wish to review, update, or correct any personal data that we have on file, you can contact us directly at the contact details provided below.
If you wish to delete any personal information we hold, we will do so upon request, unless we are required to retain that information by law or for legitimate business purposes, such as warranty records or accounting requirements.
- Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us track your preferences, remember your login information, and gather analytics about how our site is used. This allows us to improve website functionality and offer a more personalized experience.
You can control cookie preferences through your browser settings. However, please note that disabling cookies may affect the functionality of our website.
- Marketing Communications
From time to time, we may send marketing communications, promotional offers, or updates about new products and services. If you do not wish to receive such communications, you can opt-out at any time by following the unsubscribe link included in our emails or by contacting us directly.
- Third-Party Websites
Our website may contain links to third-party websites that are not operated by Spartan Quip. These websites have their own privacy policies, and we encourage you to review them before providing any personal information. Spartan Quip is not responsible for the content or privacy practices of third-party sites.
- Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes to this policy will be posted on our website, with the effective date noted at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.
- Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or the personal information we hold, please feel free to contact us using the details below:
Spartan Quip
17 Malcolm Road,
Maddington, WA 6109
Email: sales@spartanquip.com.au
Phone: 0409 999 224
